Your business depends on your IT systems. We’re confident that we are the only network services, computer support, and IT consulting business in Burlington, So. Burlington, Essex, Williston, Winooski, Colchester, Milton, St. Albans, Morrisville, Stowe, and Waterbury that provides these benefits to your business.
Here are the reasons you can depend on Computer Care to keep you and your business up and running:
- Quick response– Emergency response time is two hours or less guaranteed. If we do not respond to your issue within 2 hours or less, your service call is free. A live person will answer your call and create a service ticket for you. We can then log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
- Reputable– Computer Care has been around since 1995, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us.
- Detailed invoicing – With us, you will never wonder what you paid for. That’s why it’s not unusual for us to create 3-page invoices so you can understand what was done to your system.
- Experienced– We hire only seasoned, professional technicians with at least 5-10 years’ experience and usually many more. We won’t be sending out warm bodies to train on your dime!
- Business savvy– We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
- One stop shop– We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
- Proactive– Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
- Comprehensive project management– Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
- No geek speak– You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
- 90-day satisfaction guarantee– We understand that switching IT companies can be a stressful time. And that is why we give you a 90-day guarantee. If you are not head-over-heels THRILLED with our service, you can cancel your agreement with us.